Good afternoon ladies and gentlemen
First Job at cognizant, First project done in cognizant and liberty! My first account in cognizant. The FIRST things in life that happen to you play a very decisive role, they form a benchmark against which all your forth coming ventures will be judged and scaled and I can surely tell that replacing liberty mutual as a benchmark seems quite distant.
I joined Liberty mutual as an Entry level Trainee and the exponential learning curve that started then continues and 1 and ½ years of working for liberty still interests me. Initially, I thought that my role as a trainee, supporting liberty mutual billing application from offshore will be very limited and will not give me a good exposure of liberty mutual as a whole but I stay corrected by the confidence cognizant has in liberty mutual as its client, that they were willing to let me take the ownership of my work and gave me the opportunity to work directly with liberty mutual.
I appreciate the positive impression that liberty mutual has set on me, evident from the multiple appreciation mails received from them. I also appreciate the extra mile you have gone by actively participating and working with us. The Dignity and Respect with which liberty treats people, only by treating its customers, and each other, well, can one build strong, long-lasting relationships. I appreciate all that.
I recall the tireless Knowledge Transfer (KT) sessions which we had as part of the Safeco Billing team wherein ensuring that the deliveries and the transition is meeting expectations with no hiccups. I appreciate the patience and understanding shown by liberty mutual during this phase and the hard work, commitment and dedication shown my team to make it a success. I along with my team take pride in the fact that in a quick time after moving into steady state we were able to understand the system well and earn the appreciation from you.
Liberty Mutual has committed itself to provide broad, useful and competitively-priced insurance products and services to meet their customer’s ever-changing needs. Their delivery on this commitment is the reason they are now the 5th largest P&C insurance company in the United States and an even bigger reason why we here at cognizant take pride in having them as our partner. Our want to exceed your expectation and be a part of a stronger relationship is what tells everything about the relationship we share.
I look forward to discussing how I can contribute to the bottom line success of your company and I hope you enjoy the hospitality of Chennai.